REFUND AND RETURNS POLICY
Thank you for purchasing from oliadkid LLC! We want you to be satisfied with your shopping experience and the products you purchased. If you are not satisfied with your order, our Refund and Return Policy will help you understand how to return and request a refund.
- Return Policy
Return Period: You have 7 days from the date you received the product to return it.
Product Condition: Returned products must be unused, undamaged, and retain the original packaging and labels. If the product has obvious signs of use or damage, it may not be returned or a fee may be charged. - Refund Policy
Refund Processing: After reviewing and confirming that the return meets the policy, we will process the refund within 7 business days. The refund will be refunded to your original payment method.
Shipping Costs: If the return is due to quality issues or the wrong product was sent, we will bear all shipping costs; if you return for other reasons, the shipping costs will be deducted from the refund. - How to Return an Item
To make a return, please follow these steps:
Contact Customer Service: Contact us via email at oliadkid@oknestnstyle.shop or phone at (413) 603-7981 to obtain a Return Merchandise Authorization (RMA) number.
Prepare your package: Place the item in its original packaging and include your order number and RMA number.
Ship your item back: Mail your item to the following address:
2141 Industrial Pky 1st Floor, Ste 103 , Silver Spring, MD 20904, - Exceptions
The following items may not be returned:
Opened or used personal care products.
Customized or personalized items.
Items that have exceeded the return period. - Transaction Errors or Defects
If you received a defective item or were sent the wrong item, please contact us immediately. We will provide free returns and exchanges. - Return FAQs
How can I check the status of my return?
You may contact us at any time to inquire about the status of your return by email at oliadkid@oknestnstyle.shop.
Can I return an item in-store?
At this time, we only accept returns by mail. - Contact Us
If you have any questions or concerns about this Refund and Return Policy, please feel free to contact us and we will be happy to assist you.
Email: oliadkid@oknestnstyle.shop
Phone: (413) 603-7981
If you prefer to contact us by mail, please use the following address:
Address: 2141 Industrial Pky 1st Floor, Ste 103 , Silver Spring, MD 20904
Company Name: oliadkid LLC
Thank you for choosing oliadkid LLC! We look forward to providing you with quality products and services.